Importing

The import process, step by step

  1. 1 Confirm supplier and IncotermsAgree price terms (FOB, CIF, EXW) and confirm the supplier's documents match your order.
  2. 2 Apply for an IDFWe lodge an Import Declaration Form with KRA before the cargo is shipped.
  3. 3 Obtain a Certificate of ConformityMost regulated goods need PVoC inspection at origin and a CoC issued before shipment.
  4. 4 Cargo is shippedSea freight to Mombasa or air freight to JKIA; we monitor the vessel or flight.
  5. 5 Customs entry lodgementWe lodge the entry on iCMS, compute duties and taxes, and submit supporting documents.
  6. 6 Duty payment and releaseOnce duties are paid and any verification is completed, customs releases the cargo.
  7. 7 Transport and deliveryCargo is loaded onto our transport partners and delivered to your premises.

Exporting

The export process, step by step

  1. 1 Prepare export documentsCommercial invoice, packing list and buyer contract or LC terms.
  2. 2 Obtain permits and certificatesCertificate of Origin, phytosanitary or KEBS certificates depending on the product.
  3. 3 Book freight spaceWe reserve container or air cargo capacity for your shipping window.
  4. 4 Lodge the export entryCustoms export entry is lodged and cargo is presented for verification.
  5. 5 Stuffing and loadingCargo is stuffed, sealed and delivered to the port or airport terminal.
  6. 6 Shipment and documents to buyerWe release the bill of lading and document set to your buyer or bank.

Paperwork

Documents you will need

  • Commercial Invoice
  • Packing List
  • Bill of Lading / Airway Bill
  • Import Declaration Form (IDF)
  • Certificate of Conformity (CoC)
  • Certificate of Origin
  • KRA PIN Certificate
  • Agency permits (KEBS, KEPHIS, PPB, NEMA as applicable)
  • Insurance certificate
  • Letter of Credit documents (where applicable)

Timelines

Estimated timelines

Sea Freight (China → Mombasa)28 – 40 days transit
Sea Freight (UAE → Mombasa)12 – 18 days transit
Air Freight (Global → JKIA)3 – 7 days
Customs clearance (sea)2 – 5 working days
Customs clearance (air)1 – 2 working days
Delivery within Kenya1 – 3 days after release

Indicative only. Actual timelines depend on carrier schedules, customs and cargo type.

FAQ

Frequently Asked Questions